Fix There is a problem with this Windows Installer Package

There is a problem with this Windows Installer Package” is common Windows error appears on your computer if you fail to install/uninstall a program, update a program successfully. This error message appear as popup window that states a program required for this install to complete couldn’t be run, and asks you to contact your support personnel or software package vendor.

In normal situation, software installation proceeds smoothly without any problem, but unstable network access can cause problem like “There is a problem with this Windows Installer Package” error. This error might occur due to several reasons including missing/corrupted Windows update component, Windows is not updated, computer doesn’t meet the minimum requirements for the application you want install or repair, not full access to the folder “C:\Users\<username>\AppData\Local\Microsoft\Windows\” or “C:\Users\<username>\AppData\Local\Temp\” and viruses or malware attack.

Windows Installer: Previously it was known as “Microsoft Installer”. It is software component and API (Application Programming Interface) of Microsoft Windows Operating System. This application is used for installation, maintenance and removal of the software. “Windows Installer” contains significant changes from its predecessor “Microsoft Installer”, setup API. Its new features include GUI Framework and automatic generation of uninstallation sequence.

In other word, Windows Installer allows you to install, uninstall and/or repair any third parties’ application smoothly on Windows Operating System based computer. However, you might face “There is a problem with this Windows Installer Package” error message sometimes while trying to install third parties’ software. Let’s take have a look at error message.

“There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor”

Some common Windows Installer Package Errors

  • “Windows Installer Service couldn’t be started”
  • “Couldn’t start the Windows Installer Service on Local Computer. Error 5: Access is denied”
  • “Error 1702 There is a problem with this Windows Installer Package. A program run as part of setup did not finish as expected”
  • “The Windows Installer Service could not be accessed”

Reasons behind Windows Installer Package Errors

  • Users reported that this error usually appears when a program is not running properly
  • Viruses or malware attack can cause several issue like Windows Installer Package errors
  • It might possible to get this error due to lack of sufficient System memory to power the running apps
  • Problematic graphics card drivers can cause Windows Installer Package errors

How to Fix There is a problem with this Windows Installer Package on Windows PC?

Method 1: Restart your computer

Restarting your computer can fix several problems on Windows like Windows Installer Package errors.

Step 1: Click on “Start” button

Step 2: Click on “Power” option and select “Restart”

Method 2: Check for Windows update

Update your Windows Operating System to fix several conflicts. “Windows Update” process will update the operating system, drivers and repair the cause of Windows Installer Package Error. To do so, follow the steps below.

Step 1: Press “Windows + I” keys together from keyboard to open “Settings” App

Step 2: In the opened “Settings” App, go to “Update & Security > Windows update”

Step 3: Click on “Check for updates” under “Windows Update” section

Step 4: This process will automatically download/install the latest Windows update in your computer. Once updated, restart your computer to save the changes

Method 3: Update Windows Apps

Update the apps on your computer can improve security and remove bugs. To do so, follow the steps below.

Update Windows 10 App:

Step 1: Open “Store” App and click the ellipsis in the upper-right corner

Step 2: Click on “Downloads and updates” from drop-down menu and hit “Get Updates” button

Step 3: The Store App scans for updates for all the install software in Windows 10 and install the update automatically for the software which is required to update.

Update Non-Microsoft Store Apps:

Most modern Windows apps use Microsoft store while some apps like “Brave web browser” and “Exodus Cryptocurrency wallet” can only be downloaded from official websites. Many non-Microsoft store apps feature a link in an options menu that manually checks for update. For example, Mozilla Firefox browser offers a “Check for update” buttons on its “Options > General Settings” screen. While some apps can easily be update from their respective official websites.

Method 4: Run “Program Compatibility Troubleshooter” and “Windows Store Apps Troubleshooter”

Step 1: Open “Settings” App using ‘step 1’ of ‘method 2’

Step 2: In the opened “Settings” window, go to “Update & Security > Troubleshoot”

Step 3: Click on “Run the troubleshooter” under “Program Compatibility Troubleshooter”

Step 4: Follow on-screen instructions to troubleshooting process

Step 5: Once done, again in “Troubleshooting” window and now click on “Run the troubleshooter” under “Windows Store Apps Troubleshooter” section

Step 6: Once done, please check if the problem is resolved.

Method 5: Repair the App

Step 1: Press “Windows + R” keys together from keyboard to open “Run Dialog Box”

Step 2: In the opened “Run Dialog Box”, type “Control Panel” and hit “Ok” button

Step 3: In the opened “Control Panel” window, click on “Programs and Features” and locate a problematic program in the list of programs

Step 4: Right-click on it and choose “Change” or “Repair” and follow on-screen instruction to complete the process

Method 6: Run “Program Install and Uninstall Troubleshooter”

Program Install and Uninstall Troubleshooter” helps you automatically repair issues when you are blocked from installing or removing programs.

Step 1: At first, you need to download “Program Install and Uninstall Troubleshooter” from Microsoft Support Official website

Step 2: After download a file, now open the file and click on “Next” and hit “Uninstall”

Step 3: Choose the program you can’t uninstall in the list and hit “Uninstalling”

Step 4: In next window, select “Yes, try uninstall”

Step 5: Wait for the completion. Once done, you will get “Troubleshooting is complete” message

Method 7: Check If Windows Installer is working or not

Step 1: Press “Windows + X” keys together from keyboard and select “Command Prompt as Administrator”

Step 2: Type “MSIExec” command and hit “Enter” key to execute. This will show Windows Installer details in popup window. If any error report appears, then you have to re-register the Windows Installer

Method 8: Re-register Windows Installer

Step 1: Open “Command Prompt as Administrator”

Step 2: Type the following command in command prompt one-by-one and hit “Enter” key after each

msiexec.exe /unregister

msiexec.exe /regserver

Step 3: After executing these commands, close “Command Prompt”

Step 4: Press “Windows + R” keys from keyboard and type “services.msc” and then hit “Enter” key

Step 5: In the opened “Services” window, locate “Windows Installer” service, right-click on it and select “stop”

Step 6: After that, right-click on “Windows Installer” and hit “Start” option

Step 7: After that, restart your computer and check if the trouble is resolved.


All the methods mentioned above are able to deal with There is a problem with this Windows Installer Package Error as well as these are steps easy to apply. So, you can read & follow our instructions to fix this problem. If you want any further assistance regarding this error or any other problems related to Windows Operating System, then you can write on comment box below.